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Card transactions effected on SnowTrex are rendered secure by the Stripe payment system (

All information exchanged to process the payment is encrypted using the SSL protocol. This data can neither be detected, intercepted or used by third parties, nor is not kept on our computer systems.

Stripe is a technical service provider and does not take care of disputes linked to the orders. These should be settled directly with SnowTrex and/or your bank.